Tuesday, April 3, 2012

Quality services in our beaches



Two weeks ago, the Tourist Association of Beach Services (ATSP for its acronym in Catalan) inaugurated the acts of commemoration of its 25th anniversary. To open a full commemorative program, the Association organized the roundtable Building a new tourism in Sitges, where I had the honor to participate, along with other Government Team members such as Jorge Carretero, Lluis Marcé and Ignasi Garrigó, the president of ATSP, Manuel Martinez, and the director of Hotel Terramar, Fran Marcé. The debate highlighted that challenges faced by the tourism industry in Sitges are directly related with quality, both in providing services and in the supply of equipment and facilities. The owners and employees of beach services such as restaurants, hotels and apartments, are in this sense, the main actors in conveying the image of our town among tourists.

The beach season has started this weekend, coinciding with Easter. It also implies the beginning of the summer season, when our town pours most of its efforts on our major economic sector: tourism.  Therefore, we must welcome the arrival of the season with the support they deserve, and the trust that the good work done during previous months will lead to positive results, despite the current difficult situation.

During the nineties, Sitges made a smart bet in favor of deseasonalization, with the aim that tourism could be maintained during almost all year. It was a necessary step to adapt to changing times and improve our competitiveness as a first class tourism Mecca. The efforts and the strategic bet made by the local tourism industry paid off (in a few years, we went from two four-star hotels to eight) and Sitges became a major favorite destination for conferences and conventions, such goal remains a reality that we promote dearly.
The task to become a prominent location for business meetings cannot leave behind or outside the policies to provide beaches with all the necessary quality services. Business conventions must be compatible with the tourism of sun and beach, as well as with cultural and sports tourism.

For all the above reasons, the City Hall produced a Beach Use Plan 2012-2016. The plan strives for imagination, quality and maximum safety on our beaches. Last year, more than 13 beaches in Sitges were granted the EMAS award (Community System for Ecomanagement and Eco-audit), managed by member states of the European Union based on reference standards ISO 14001. Such a fact recognized our efforts in favor of competitiveness and quality, and showed us the path to follow.

Time for “Caramelles”. “Caramelles” are one of the festive expressions of Sitges. To hear and sing "Caramelles" also means Easter, spring, music and lyrics of our teachers, our mountains ... and "sitgetanisme". This year, the three groups of "Caramelles" have launched, in conjunction with the City Hall, the "Give away Caramelles" promotion campaign, whereby families from Sitges have the opportunity to bring their songs to the balconies of their homes and collaborate in this way with the groups. I invite you to sing, listen and give away “Caramelles”.